1. What is Buddy Earth?

Buddy Earth is an online marketplace offering thoughtfully curated, eco-friendly, handcrafted, and sustainable lifestyle products designed for modern living and meaningful gifting.

2. What makes Buddy Earth different?

We curate products that combine beauty, utility, durability, and sustainability while supporting artisans and environmentally responsible living.

3. Why should I choose Buddy Earth?

Because every purchase supports responsible living, skilled artisans, and products that are designed to be enjoyed for years rather than quickly discarded.

4. What types of products do you offer?

We offer home décor, storage solutions, gifting products, lifestyle accessories, kitchenware, and other eco-friendly handcrafted products.

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1. Do you offer Free Delivery?

We offer unconditional free delivery to all serviceable locations across India covered by our shipping partners.

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1. Why do you offer a 10% discount on the first purchase but not on every purchase?

Buddy Earth believes in offering products at fair prices rather than inflated prices followed by discounts.

As a welcome gesture, we reward your first purchase with a bonus equivalent to 10% of its value. Thereafter, every eligible purchase earns redeemable Earth Points, with each Earth Point worth ₹1 at redemption, helping you save on future purchases.

This is our way of rewarding you for choosing quality, value, and sustainable living—today and every time you shop with us.

7. Are all your products eco-friendly?

We carefully select products made from natural, renewable, recycled, or environmentally responsible materials wherever possible.

8. Are your products handmade?

Many of our products are handcrafted by skilled artisans using traditional craftsmanship. Product descriptions indicate whether an item is handcrafted.

9. Do you manufacture the products?

Buddy Earth curates products from trusted manufacturers, artisan groups, and primary sellers across India.

10. Do I need to create an account to place an order?

Creating an account provides a better shopping experience, although guest checkout may be available for selected orders.

11. Is it safe to shop at BuddyEarth.com?

We use secure payment systems and take reasonable measures to protect your personal information.

12. What payment methods do you accept?

We accept major online payment methods available during checkout. Available options may change from time to time.

13. Do you offer Cash on Delivery (COD)?

Cash on Delivery (COD) is available under specified conditions. For eligibility, terms, and other important information, please refer to our detailed Cash on Delivery (COD) Policy available on BuddyEarth.com.

14. How are orders shipped?

Products are shipped directly from manufacturers or primary sellers to reduce the shipping cost, reduce the delivery time, handling and support sustainable fulfilment.

15. How can I track my order?

Once your order is shipped, you will receive tracking details by email, SMS, or WhatsApp, where applicable.

16. What is your return and replacement policy?

Eligible products may be returned or replaced according to our Return & Replacement Policy. Please refer to the policy page for complete details on the website.

17. What are Earth Points?

Earth Points are complimentary reward points offered by Buddy Earth. Each Earth Point carries a minimum redemption value of ₹1 when redeemed against eligible purchases at BuddyEarth.com. Earth Points are primarily intended to encourage environmentally responsible actions while rewarding future purchases.

18. How many Earth Points can I earn and accumulate?

There is no fixed limit on the number of Earth Points you can earn or accumulate. Earth Points are earned through eligible purchases, and the value of your purchases determines the number of Earth Points you receive.

You may choose to redeem your Earth Points immediately or accumulate them over time. For example, if you accumulate 10,000 Earth Points and purchase a product worth ₹10,500, you can redeem all 10,000 Earth Points and pay only ₹500 to take the product home.

19. What is Akshaya Patra Wallet?

The term Akshaya Patra is derived from the great Indian epic, the Mahabharata. In Sanskrit, Akshaya means inexhaustible or never-ending,and Patra means a vessel or container. Together, Akshaya Patra means "the inexhaustible vessel," symbolising abundance and continuous giving.

Inspired by this symbolism, Buddy Earth's Akshaya Patra Wallet truly lives up to its name. Even when your Redeemable Earth Points are fully redeemed, your wallet remains active and receives fresh Earth Points, making your future purchases more rewarding. In that sense, your wallet is never truly empty or exhausted. Hence, it is aptly named the Akshaya Patra Wallet.

20. What is Club Earth International?

Club Earth International is Buddy Earth's voluntary global environmental movement that promotes responsible discarding, sustainable living, and afforestation.

21. Do I need to buy from Buddy Earth to join Club Earth International?

No. Membership in Club Earth International is free and does not require any purchase.

22. How can I contact Buddy Earth?

You can contact us through the Contact Us page on BuddyEarth.com. We will be happy to assist you.

23. Why does Buddy Earth promote "Responsible Discarding is Sustainable Living™"?

We believe that protecting the environment depends not only on what we buy but also on how responsibly we dispose of products after use. Responsible discarding reduces pollution, conserves resources, and helps create a healthier planet for future generations.

24. What 145+Gifting Occasions are about?

Life is filled with moments worth celebrating beyond just birthdays and anniversaries. Buddy Earth has identified 145+ meaningful occasions that help you connect with people who matter, celebrate life's special moments, and build stronger, lasting relationships in the real world.

Our free, one-of-a-kind gifting calendar, Gifting Galore allows you to track up to 12 occasions each year. You can customize occasion details, set up to three reminders for every event, and choose from 1,500+ curated gifts ranging from ₹250 to ₹25,000, making gifting easy, meaningful, and memorable.

Because every relationship deserves to be celebrated throughout life's special moments.